Get more customer reviews
Online reputation management tools like Freshreview are perfect for getting customer feedback quickly. Business owners have seen a 60% increase in reviews on Google, Facebook and Yelp.Start your free trial
Reviews are unique content which acts as an important factor to improve Local SEO and map pack ranking.
Positive and Recent reviews help increase conversations and improve visibility in local search results.
Be found online quickly and easily on Google and aggregator sites like Google, Facebook, Yelp which are powerful customer generation grounds.
Increased social proof and higher online ranking give you a competitive edge and leads to improve sales automatically.
Consumers are increasingly relying on reviews. Review usage is high on the mobile device and this usage is increasing across all age groups. Consumers are looking at different aspects like star rating, recency, review quality and length. In such a situation a business can stay on top of their game only with the help of a great customer feedback software.
Consumers spend an average of 5-12 minutes to research and read up reviews about a particular business. Reading a couple of reviews which are 8 months old is irrelevant. But recent and consistent reviews would empower the consumer and they would not look elsewhere for confirmation. A great customer review management software would in fact pay for itself by helping the business owner get reviews continuously
Customers who are unhappy are extremely vocal about their experience and will tell everyone online. Every negative review is likely to impact and cost a business nearly 30 new customers. Usually, hotel review management tools are equipped with an internal messaging system to help address negative reviews.
It takes time and a well-defined process with additional resources to effectively manage and grow your business reviews. This means - taking away time from core business operation. This is something which the business owner can really afford to do. But, a customer feedback software like Freshreview makes it simple, easy and effective for the owner to build the reputation which a local business truly deserves.
Online reputation management tools like Freshreview, help businesses to effectively leverage their customers from different segments or demographics to collect reviews. Business owners can grow their reviews to outsmart the competition, drive more sales and win local markets, with the help of a reputation management software. Review requests to customers are sent through SMS, Email and WhatsApp. This direct communication attracts the attention of the customers and encourages them to leave their reviews, immediately. Review generation is the most important aspect of a review management software like Freshreview.
Request for reviews across multiple review sites. Simply set your review site priority to distribute reviews across major platforms, something that most reputation management software handles ably.
Customize each review request for your customer. A reputation management software which allows for a fully branded drip review campaign customized with the business logo, name and message content.
The Freshreview mobile app is a fully-featured reputation management software, which allows you to set up your business and request for reviews quickly and easily.
A central dashboard and analytics to understand your growth and empower you to build strategies around your business for next-level growth.
Freshreview enables you to send out fully branded customised messages along with your business's logo in a drip campaign designed by you. Freshreview provides a feedback form to every unhappy customer; this feedback is directly sent to the owner/ manager who can resolve the same and convert this to a positive experience.